Dr Natalie Byrom is Director of Research at The Legal Education Foundation where she leads work on their Smarter Justice programme. In 2020, the Foundation announced the development of a new strategic initiative, the UK Access to Justice Lab, which aims to improve the evidence base for what works in assisting individuals understand and use the law, and address gaps in research about the outcomes people secure in relation to their legal problems. Dr Byrom is part of the BBC Expert Women Network and her writing has been featured in the national and legal press. She sits on the Administrative Justice Council and has been seconded to the UK government as Expert Advisor on Open Data and Academic Engagement
Her final report to government set out a series of recommendations for the ways in which the data architecture underpinning online court projects should be developed to ensure that access to justice is upheld and enhanced. These recommendations were formally accepted by government in October 2020. She recently completed a study of the impact of COVID-19 measures on the Civil Justice System- this study, which is the largest of its kind in the UK, captured data on 480 remote hearings.